Limiting relationships through sousveillance video based digital advocacy: multi-modal analysis of The Nervous CPS Worker

Digital media technology and Internet-based/social media sharing are shifting the contexts and processes of social work, including the relationships emerging in practice. The Nervous CPS Worker, a digital video shared via YouTube, provides a concrete practice-based example of the use of social media self-advocacy by professional foster parents. This case-study demonstrates the fragmented and shifting power-relations brought to bear within contemporary social work. Multi-modal analysis facilitates the development of a layered qualitative understanding of this video, shaped by the researcher’s inter-textual relationship with the material. Supplemental online texts are applied to the Nervous CPS Worker and relevant scholarship, including discipline specific knowledge, reveals the layered and convergent meaning making processes present in this video through the use of auditory communication, visual representations and genre. Analysis demonstrates how contemporary social work contexts, such as neoliberalism, and standardisation are implicated in practice and how identity and context compete for recognition and space within the home visit depicted in this video.