Journal article
Evaluations of patronizing speech and three response styles in a non‐service‐providing context
Abstract
Earlier studies have documented observers’ negative evaluations of patronizing speech directed towards elderly individuals. In addition, such studies have demonstrated that evaluations of individuals in a patronizing encounter are affected by the response style of the patronizee (e.g., assertive responses are associated with higher evaluations of competence). In the current study, undergraduates (N = 162) evaluated, among other things, the …
Authors
Harwood J; Ryan EB; Giles H; Tysoski S
Journal
Journal of Applied Communication Research, Vol. 25, No. 3, pp. 170–195
Publisher
Taylor & Francis
Publication Date
August 1997
DOI
10.1080/00909889709365475
ISSN
0090-9882