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Evaluations of patronizing speech and three...
Journal article

Evaluations of patronizing speech and three response styles in a non‐service‐providing context

Abstract

Earlier studies have documented observers’ negative evaluations of patronizing speech directed towards elderly individuals. In addition, such studies have demonstrated that evaluations of individuals in a patronizing encounter are affected by the response style of the patronizee (e.g., assertive responses are associated with higher evaluations of competence). In the current study, undergraduates (N = 162) evaluated, among other things, the …

Authors

Harwood J; Ryan EB; Giles H; Tysoski S

Journal

Journal of Applied Communication Research, Vol. 25, No. 3, pp. 170–195

Publisher

Taylor & Francis

Publication Date

August 1997

DOI

10.1080/00909889709365475

ISSN

0090-9882