The state of user-centered design practice Journal Articles

abstract

• User-Centered Design (UCD) is a multidisciplinary design approach based on the active involvement of users to improve the understanding of user and task requirements, and the iteration of design and evaluation. It is widely considered the key to product usefulness and usability---an effective approach to overcoming the limitations of traditional system-centered design. Much has been written in the research literature about UCD. As further proof of internationally endorsed best practice, UCD processes are also defined in ISO documents, including ISO 13407 and the associated technical report, ISO TR 18529. Increasingly, UCD has become part of the cultural vernacular of the executives and managers who drive technology development in companies of all sizes.

authors

• Mao, Ji-Ye
• Vredenburg, Karel
• Smith, Paul W
• Carey, Tom

status

• published 

publication date

• March 2005

has subject area

• 08 Information and Computing Sciences (FoR)
• Information Systems (Science Metrix)

published in

• Communications of the ACM  Journal

keywords

• Computer Science
• Computer Science, Hardware & Architecture
• Computer Science, Software Engineering
• Computer Science, Theory & Methods
• EXPERIENCE
• IBM
• Science & Technology
• Technology

Digital Object Identifier (DOI)

• 10.1145/1047671.1047677

start page

• 105

end page

• 109

volume

• 48

issue

• 3