Journal article
You can’t shake hands with clenched fists: potential effects of trust assessments on the adoption of e-negotiation services
Abstract
Trust in the context of e-negotiation is a multifaceted cognition about various trustees, including the e-negotiation website, the e-negotiation service provider, the other negotiator, and the neutral third party (if it exists). This set of trust cognitions is important because it can facilitate the adoption of e-negotiation services. As such, this manuscript presents a review of relevant trust-related literature streams, and integrates them …
Authors
Turel O; Yuan Y
Journal
Group Decision and Negotiation, Vol. 17, No. 2, pp. 141–155
Publisher
Springer Nature
Publication Date
March 2008
DOI
10.1007/s10726-007-9079-5
ISSN
0926-2644