Journal article
On the effectiveness of cognitive feedback from an interface agent
Abstract
The objective of this study was to determine the impact of task information (TI) provided by an interface agent during the idea evaluation and integration step of the problem formulation stage of the problem solving process. The effectiveness assessment was based on solving diagnostic decision problems in the domain of complex industrial machinery. Ten domain experts participated in this study. Decision support was provided by a case-based …
Authors
Montazemi AR; Gupta KM
Journal
Omega, Vol. 25, No. 6, pp. 643–658
Publisher
Elsevier
Publication Date
12 1997
DOI
10.1016/s0305-0483(97)00028-5
ISSN
0305-0483