Service with an e-smile: Employee authenticity and customer use of web-based support services
Journal Articles
- Overview
- Research
- Identity
- Additional Document Info
- View All
Overview
status
publication date
- March 2013
has subject area
- 0806 Information Systems (FoR)
- 1503 Business and Management (FoR)
- Information Systems (Science Metrix)
published in
- Information & Management Journal